KnowledgeBroker
KnowledgeBroker
P.O. Box 17097
Reno, NV 89511
P.O. Box 17097
Reno, NV 89511
Software: KBI licenses a Desktop Support Solution KnowledgeBase for Help Desks & Self Service
KnowledgeBroker, Inc. (KBI) licenses a Desktop Support Solutions KnowledgeBase. This powerful resource for Help Desk Analysts and End User self-help, the KBI KnowledgeBase improves call center metrics by cutting inbound call times and streamlining support with immediate answers to user questions. The Desktop Support Solution KnowledgeBase imports into and is fully integrated with all of the features and functions of the underlying system. The KBI Support Solutions reside securely behind your firewall with no outside links to other sources.
Many of our customers are now asking for support information for a range of devices as they deal with BYOD. So in addition to supporting all of the current Desktop Applications (Windows 7, Windows 8, Office 2007, Office 2010, Office 2013 and many more) we are also providing support information for Smart Phones, tablets and other devices.
Keywords: Software, Help Desk, Desktop Support Solutions, FAQs, Applications, Operating Systems, Internet, Devices, Support
KnowledgeBroker, Inc. (KBI) licenses a Desktop Support Solutions KnowledgeBase. This powerful resource for Help Desk Analysts and End User self-help, the KBI KnowledgeBase improves call center metrics by cutting inbound call times and streamlining support with immediate answers to user questions. The Desktop Support Solution KnowledgeBase imports into and is fully integrated with all of the features and functions of the underlying system. The KBI Support Solutions reside securely behind your firewall with no outside links to other sources.
Many of our customers are now asking for support information for a range of devices as they deal with BYOD. So in addition to supporting all of the current Desktop Applications (Windows 7, Windows 8, Office 2007, Office 2010, Office 2013 and many more) we are also providing support information for Smart Phones, tablets and other devices.
Keywords: Software, Help Desk, Desktop Support Solutions, FAQs, Applications, Operating Systems, Internet, Devices, Support
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